Run your business with less distraction

Website Care Plans

Every website needs to be kept secure, up-to-date and fresh. Do you have the time or the technical expertise to run your WordPress website properly? Our Website Care Plans are designed to save you time and to remove the technical hurdles you face in managing your own website.

Website Care Plans

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Vital Website Care & Business Support

Your website is your 24/7 shop window and should be a critical part of your business. Through Our Website Care Plans we will manage all of the jobs that need to be done on your website, keeping it secure and managed so that you can grow your business without disruption.

We effectively become another member of your team, providing experienced consultancy, tailoring and maintenance of your web presence. We also provide reports on how well your system is running and will help you get the best out of your website.

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WordPress Optimised

There is a common misconception that WordPress websites are easy to maintain. They may be easier than other systems but are far from 'easy'.

Our care plans are tailored especially business websites where we can best provide care and support, freeing up vital time and providing peace-of-mind for you.

We specialise in WordPress and have been working with it since 2007 (longer than most). We have created plugins and themes for it. In summary we know it very well and from a deep technical level.

What our Website Care Plans include:

Website Maintenance

We have a lot of experience in maintaining WordPress websites and will handle tedious and vital tasks for you such as: WordPress version updates, plugin version updates, security and performance scans, backups, spam cleanups, database optimisations and we will fix issues caused by any system updates.

All-in Support Time

Nearly all of our plans have support time included. Within that allocated support time we will act as an additional team member for you. We'll tackle virtually any task you want us to including design, development, performance improvements, content updates, designing new images and online consultancy.

Monthly Reporting

All of our care plan packages include a monthly report. You will be able to see a rundown of the maintenance, updates, backups and tasks we have performed along with information displaying your rankings displaying your visitors, traffic, keywords and website performance.

Video Training

You will have access to up-to-date video training modules teaching you how to use your website content management system. This also comes with a documentation manual in the form of a searchable reference if you prefer to consume training content in written form.

Off-site Backups

Backups are critical to any website and ideally should be held off-server in case of failure. We endeavour to run periodic backups that provide a rock-solid failsafe in case the worst should happen. We pride ourselves on our off-site backups which really help to offer the ultimate safety.

Security Checks

As with all software, WordPress websites can become a target to those whose intention in life is to do others harm. We perform regular security checks in order to keep your web presence safe from harm along with installing web application firewalls (WAF) and security software.

Performance Optimisation

We use diagnostics tools that to monitor your website performance. This enables us to optimise your website and its database, improving efficiency and website load speed in the process. Note: this is database and application performance optimisation NOT SEO optimisation which can be offered separately.

Upgrade Breakages Covered

Frequently, websites break during the update process, either due to a plugin or theme malfunctioning in some way. Fixing this can be extremely costly as it requires experience in PHP development. We will cover this for you as part of your plan.

Website Restoration

Because we take frequent off-site backups we can restore your website quickly from any of the backups we have taken quickly. Therefore, if the worse case scenario occurs of complete website loss, we still have you covered and can get you back up and running with minimal data loss. We offer a leading solution here involving both on-site and off-site backups.

The costs of maintaining a business website

Websites cost time and money to maintain every month. Here are some monthly averages in keeping your primary online marketing platform optimal:

hrs
Average maintenance hours
(per website)
Average hack attempts
(per website)
hrs
Average staff training hours
(per person)
£
Ave. Developer rate
(per hour)

The above assumes that you really take your web presence seriously, you want to actively maintain it, update it and keep it secure. In taking it seriously you will be using staff resources, developer resources and spending time with a progressive, strategic direction upon which you can base key business decisions. Obviously, this all takes time and money.

Our monthly Care Plan pricing

Our Care Plans are designed to provide your business with the high-grade professional support and consultancy, saving you time, money and stress.

See below to find a plan that meets your business needs.

Support

£50 per month
  • Software Upgrades
  • Security Monitoring
  • Daily Off-site Backups
  • Daily On-site Backups **
  • Video Training
  • Email Support
  • Standard reporting
  • 30 Minutes Support Time *
  • Premium Plugin Licensing

Growth

£95 per month
  • Software Upgrades
  • Security Monitoring
  • 24/7 Uptime Monitoring
  • 12 hourly Off-site Backups
  • Daily On-site Backups **
  • Video Training
  • Email Support
  • Advanced reporting
  • 60 Minutes Support Time *
  • Link & Scan Fixing
  • Performance Optimisations
  • Premium Plugin Licensing

Elevation

£180 per month
  • Software Upgrades
  • Security Monitoring
  • 24/7 Uptime Monitoring
  • 6 Hourly Off-site Backups
  • Daily On-site Backups **
  • Video Training
  • Email Support
  • Advanced reporting
  • 120 Minutes Support Time ***
  • Link & Scan Fixing
  • Performance Optimisations
  • Training & Consultancy Call
  • Premium Plugin Licensing

Please note: our care plans do NOT include hosting. We can provide hosting for you, working with a hosting provider that you currently have or our recommend hosting providers. However, these fees will not be bundled into our care plan prices. So, if we are providing hosting this fee will normally be in addition to of your care plan pricing.

* Unused support hours do NOT rollover into the next month.
** Depending on the hosting provider. Our approved providers do offer this.
*** Unused support hours do rollover for up to 3 months before being wiped clean.

Ready to find out more?

Do you want to discuss or understand more about how our Care Plans work?

Frequently Asked Questions About Our Website Care Plans

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